Privacy policy

Privacy Policy

Last Updated: June 17, 2026
Data Controller: TRANQUIL TREASURES SHOP LLC
Address: 1337 REDBUD CT, WOODBRIDGE, VA 22191
Contact Email: info@dreamplushy.com

1. Information We Collect

We collect user information solely for normal store operation, order fulfillment and customer service, including:
  1. Identifying information: Full name, shipping address, email address, contact phone number you fill out at checkout.
  2. Transaction data: Order records, purchased items, payment amount, payment method (we do not store complete credit card numbers; payment processing is securely completed by third-party compliant payment providers).
  3. Website access data: Cookies, device model, browsing page records, IP address to optimize website display and push matching kids clothing recommendations.
  4. Voluntary submitted information: Messages sent to customer service, feedback, size consultation content.
We will never actively collect sensitive personal information such as your Social Security Number (SSN), driver’s license information unless required for official identity verification.

2. How We Use Your Personal Data

  1. Process your orders, arrange warehouse shipment and track delivery logistics.
  2. Send order confirmation, shipping notification, after-sales follow-up emails to your contact mailbox.
  3. Reply to your consultation, return, exchange and complaint requests via phone or email.
  4. Send occasional marketing emails about new children’s clothing arrivals, discount promotions; you may unsubscribe from marketing emails at any time via the link at the bottom of each email.
  5. Optimize website product display, adjust size recommendations and shopping experience based on browsing habits.

3. Information Sharing & Disclosure

We will never sell, rent or trade your personal information to irrelevant third parties for commercial profit. Limited data sharing only occurs in the following legal scenarios:
  1. Authorized service providers: Logistics carriers, payment processors, website technical maintenance teams, who are contractually required to protect your data confidentiality.
  2. Legal requirements: When US federal or Virginia state court, tax, law enforcement agencies issue formal legal documents requesting data disclosure, we will comply with legal obligations to provide relevant order information.
  3. Business transfer: If our company undergoes acquisition, merger or asset transfer, user privacy data will be transferred as part of business assets, and you will be notified of the new data controller.

4. User Data Rights

In accordance with CCPA and US consumer privacy laws, you enjoy the following rights:
  1. Access right: You may email us to request a full copy of all personal data we store about you.
  2. Correction right: Request to modify wrong shipping address, contact number or name information.
  3. Deletion right: Request permanent erasure of all your order and personal data after all order transactions and after-sales procedures are fully closed.
  4. Opt-out right: Refuse cookie tracking and unsubscribe from all marketing promotional emails at any time.
We will respond to your privacy data request within 30 business days without additional service fees.

5. Data Security Protection

We adopt industry-standard SSL encryption to protect website transmission data. All user order information is stored on encrypted servers, and only authorized customer service staff with confidentiality agreements can access the data. We regularly update security systems to prevent unauthorized data access, leakage or hacking.

6. Minor Protection

Our store sells kids apparel for minors under 18. If you are a parent or guardian and find that your child submitted personal information without your consent, contact us immediately, and we will delete all related minor data completely.

7. Policy Update

We reserve the right to update this Privacy Policy. Any revision will be posted on this page with an updated date, and continued website use after revision takes effect represents your acceptance of new clauses.
Contact for Privacy Inquiries
Phone: +1 (703) 398-2751
Email: info@dreamplushy.com